Privacy Policy

Effective Date: September 17, 2024

Welcome to CTAbuild. Your privacy is important to us. This Privacy Policy outlines how Genie Nutrition ApS ("we," "us," or "our") collects, uses, discloses, and protects your information when you use the CTAbuild software and related services ("Service"). By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Introduction

CTAbuild is a Software as a Service (SaaS) tool that users install on their websites to track data, send it to our database, and analyze it for the user. This Privacy Policy explains how we handle the data collected through our Service. We are committed to safeguarding your privacy and ensuring that your personal information is protected.

2. Information We Collect

2.1. Types of Data Collected

Non-Personal Data:

Cookies: Small files stored on your device to track user behavior and preferences.
Encrypted IP Addresses: Used to anonymize user locations and enhance security.

No Personal Data:

We do not collect personal information such as names, email addresses, phone numbers, or any other personally identifiable information (PII).

3. How We Use Your Information

3.1. Purpose of Data Collection

Analytics:

We use the collected data to provide analytics services, helping you understand user behavior on your website.

Improving User Experience:

Data helps us enhance the functionality and performance of our Service.

3.2. Data Processing

As a Data Processor:

CTAbuild processes data based on your instructions. You, as the data controller, are responsible for obtaining necessary consents from your website visitors.

Compliance with Laws:

You must ensure that your use of CTAbuild complies with all applicable laws and regulations.

No Data Selling:

We do not sell or share your data with third parties for their own marketing or commercial purposes.

Limitation of Liability:

We are not liable for any unauthorized use of the Service by users. You are responsible for ensuring that your use of CTAbuild is secure and that access is limited to authorized individuals only.

Indemnification:

You agree to indemnify and hold Genie Nutrition ApS harmless from any claims, damages, or expenses arising out of your use of the Service, including but not limited to violations of this Privacy Policy or applicable laws.

4. Data Retention

CTAbuild retains the data collected through our Service for as long as necessary to provide the Service and comply with legal obligations. Users can delete their website data from the dashboard at any time, even if their subscription is canceled. Additionally, users can request data deletion by contacting our support team. Upon termination of service, data will be retained for 30 days unless otherwise requested by the user.

5. Data Sharing and Disclosure

5.1. Sub-processors

We may engage third-party service providers ("Sub-processors") to assist in providing the Service. Currently, our Sub-processors include:

MongoDB
Redis
Vercel

These Sub-processors are responsible for handling data in accordance with our instructions and relevant data protection laws. A current list of Sub-processors is available upon request. Users have the right to object to the use of any Sub-processor by contacting us at [email protected].

5.2. Data Localization

Data collected through CTAbuild is stored and processed in secure data centers located in Iowa, United States. We ensure that all data processing complies with applicable data protection laws.

5.3. Data Transfer Upon Company Sale

In the event that Genie Nutrition ApS is sold or otherwise transferred to another company, all user data collected through CTAbuild will be transferred to the acquiring entity. Users will be notified of such a transfer via email and through notices on our website. The acquiring company will assume all responsibilities and obligations regarding user data as outlined in this Privacy Policy. Users retain the right to request the deletion of their data prior to or following such a transfer by contacting our support team at [email protected].

6. Your Rights

As a user, you have the following rights regarding your data:

Access:

You can request access to the data we have collected about you.

Deletion:

You can request the deletion of your data at any time via the dashboard or by contacting support.

Correction:

While we do not collect personal data, if you believe any non-personal data we hold is incorrect, you can request corrections by contacting us.

Objection:

You have the right to object to certain types of data processing. To exercise this right, please contact us at [email protected].

7. Security of Your Data

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure data storage practices. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

Your data may be transferred to and maintained on servers located outside your country of residence, specifically in Iowa, United States. By using our Service, you consent to the transfer of your data to these locations.

9. Sub-processors

CTAbuild may engage third-party service providers ("Sub-processors") to assist in providing the Service. Currently, our Sub-processors include:

MongoDB
Redis
Vercel

These Sub-processors are responsible for handling data in accordance with our instructions and relevant data protection laws. A current list of Sub-processors is available upon request. Users have the right to object to the use of any Sub-processor by contacting us at [email protected].

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated to users via email and through notices on our website. Continued use of the Service after such changes constitutes acceptance of the new Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Separate Privacy Policy Reference

For detailed information about how we handle your data, please refer to our Privacy Policy. This document outlines our practices regarding data collection, usage, retention, and protection. By using CTAbuild, you agree to the terms outlined in both the Terms and Conditions and the Privacy Policy.

12. Limitation of Liability

To the extent permitted by law, Genie Nutrition ApS shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Service; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Service; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Service by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the Service; and/or (vi) the defamatory, offensive, or illegal conduct of any third party.

Additionally, Genie Nutrition ApS is not liable for any unauthorized use of the Service by users. Users are responsible for maintaining the security of their accounts and ensuring that access is restricted to authorized individuals.

13. Indemnification

You agree to indemnify, defend, and hold harmless Genie Nutrition ApS, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of this Privacy Policy or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Service using your account.

14. Breach Notification Procedures

In the event of a data breach that compromises personal data, Genie Nutrition ApS will notify affected users without undue delay and within 72 hours of becoming aware of the breach, as required by GDPR. Notifications will include details about the nature of the breach, the data affected, and the measures taken to address the breach. Communication will be made via email and through notices on our website to ensure that users are adequately informed.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Genie Nutrition ApS

VAT: DK-44524279
Email: [email protected]